Built on Reapit Foundations · Marketplace

Live visibility into every call your branch should be making.

See what's being missed so you can support your team to get it right.

Good morning, Sarah 👋
Mon · 22 contacts prioritised · Fallback in 6h
2 Urgent 8 High 3 Done ✓
94
Mr Harrison
Viewing f/u · yesterday 2pm
VFU
87
Alderton
Vendor · 7 days no contact
Vendor
76
Henderson sale
Searches 18 days outstanding
Prog.
55
Whitfield
2 new matches today
App.

Paralysis and invisibility cost you calls.

Your agents open Reapit and see a wall of numbers. Sixty vendors. Four hundred applicants. Three hundred ninety old appraisals. They freeze — which calls matter most?

Your branch misses the follow-ups that should be automatic. You have no idea it's happening until it's too late.

Prio removes both problems at once. Agents get a prioritised list so they know exactly what to do next. You get live visibility into what's being picked up and what's slipping through.

Reapit — Call lists
Vendor calls to make60
Applicant calls to make400
Old MA follow-ups390
Sales progression22
✦ Prio — Sarah's list · Monday 9am
94
Harrison — viewing buyer, yesterday
VFU
87
Alderton — vendor, 7 days no contact
Vendor
73
Whitfield — 2 new matches today
Applicant
✦ AI talking points generated for every contact above.

Three things that change everything.

Every element of Prio is built around one idea — you can't manage what you can't see, and agents can't act without a plan.

Pillar 01
👁

Manager Accountability

Right now, you ask agents what they've done. Agents tell you what they think you want to hear. Prio replaces that with real-time data — who called, who didn't, who's hiding behind fallback emails. You see exactly what's happening the moment it happens.

  • Live call rate by agent — called, fallback sent, not contacted
  • Visual progress bar per agent per day
  • Manager Teams notification at 4:30pm — no chasing
  • Weekly trend data — is behaviour improving?
Pillar 02
🎯

The Gifted Plan

Agents don't guess what to do next. Every agent arrives to a ranked call list built from live Reapit data overnight. No decisions. No friction. AI prep is ready before the first call. That's why the accountability dashboard actually works — because there's nothing stopping them from making the calls.

  • Prioritised across all five call types — viewing follow-ups always first
  • AI call preparation cards — what happened, what to say, what to listen for
  • Works on mobile — call card to outcome in three taps
  • Outcomes write back to Reapit automatically as logged activities
Pillar 03
🛡

The Automatic Failsafe

If a call doesn't happen, something does. Any contact not logged as spoken to by 4:30pm receives a personalised email — generated from live Reapit data, sent from the agent's own address, logged back to Reapit.

  • Generated per contact from their live Reapit data — not a template
  • Sent from the agent's own Outlook address via Microsoft Graph
  • Agent receives BCC — they know it went
  • Viewing follow-ups get an earlier 2pm trigger

Every call an agent makes. All prioritised.

Prio covers the full range of daily calls — not just vendor updates. Every type has its own scoring logic, its own AI prep template, and its own fallback behaviour.

Priority 1
🔴
Viewing Follow-Ups

Buyer and vendor calls within 24 hours of a viewing. Where offers start — and where most agents lose them.

⚡ Instant trigger on viewing completion
Priority 2
🏠
Live Vendor Updates

Weekly minimum. Scored by days since last contact, viewing activity, portal performance, and time on market.

⏱ Flags at 7 days, escalates at 14
Priority 3
⚖️
Sales Progression

Chain visibility per sale — solicitors, mortgage broker, surveyor. Milestone flags show exactly where each case is stuck.

📋 Weekly target, 10-day escalation
Priority 4
👤
Applicant Contact

New stock matches trigger immediate priority. AI lists the matching properties before the agent calls — every conversation starts with something to say.

🎯 New match = instant score boost
Priority 5
📋
Old Market Appraisals

Recent MAs flagged for next-day valuer call. Older MAs surface on re-engagement triggers — comparable sold nearby, price reductions with competitors.

📊 Comparable sale = immediate flag

Things that happen without anyone doing them.

Beyond the daily call list, Prio runs a series of automated sequences triggered by Reapit events — so the right thing happens at the right moment, every time.

Trigger
🤝 Property exchanges or completes
  • Calendar reminder created — 12 months ahead: anniversary card
  • Congratulations email sends from agent's address on completion day
  • 6-month check-in reminder added to agent's task list
  • Contact tagged for long-term nurture sequence in Reapit
Trigger
📅 Viewing booked in Reapit
  • Vendor confirmation email — viewing confirmed, time, viewer details
  • Follow-up call cards created — fire instantly when viewing marked complete
  • 2pm early fallback trigger set for viewing follow-up calls
Trigger
📬 Offer received on a property
  • Vendor acknowledgement email — offer received, next steps outlined
  • Vendor call card created — critical priority, today
  • Similar applicants nudged — "don't miss out on this type of property"
Trigger
🏠 New instruction added to Reapit
  • Matching applicants scored to high priority — call list updated immediately
  • Closest-match applicants receive personalised property alert email
  • Old MAs in the same area flagged for re-engagement call

The conversation is now grounded in data.

"Ryan, you've made 4 calls today and sent 3 fallback emails. Walk me through Tuesday."

That's a different conversation to the one happening in most agencies right now.

  • 📊
    Real-time visibilityLive call rates across every agent. No end-of-day check-ins. No relying on what agents tell you.
  • 4:30pm Teams summaryDaily branch summary delivered automatically. Calls made, fallbacks sent, contacts missed — by agent.
  • 📈
    Weekly trend reportingIs call behaviour improving? Are fallback rates falling? Objective data for one-to-ones and performance reviews.
Branch call report — today Live · 5:02pm
Sarah M. 14 called 3 email 1 missed Good
Tom D. 10 called 6 email 3 missed Watch
Amelia F. 10 called 1 email 0 missed Excellent
Ryan H. 4 called 3 email 5 missed Review
34Calls made
11Fallback sent
3Not contacted
76%Call rate

Your data stays yours.

The first question every agency asks. Your data never touches our servers — all processing happens inside your existing Microsoft 365 environment.

🔒 Stays in your Microsoft tenant

All data processing happens inside your existing Microsoft 365 environment. Reapit data never leaves your organisation.

📦 Data minimisation by design

Only essential fields stored — name, phone, last contact date, property details. Nothing else is processed.

🚫 Opt-outs respected automatically

Contacts flagged as "do not contact" in Reapit are excluded from Prio's call lists in real time.

📋 DPA and DPIA included

We provide standard data processing agreements and impact assessment templates for your compliance team.

How your data flows
🏠
Reapit CRM

Source of truth — untouched except outcome write-back

Reapit Foundations API

Authorised, encrypted — your credentials, your tenant

🔐
Minimal encrypted dataset

Essential fields only, within your Microsoft 365 tenant

🎯
Prio scoring + AI prep

Calculations only — no raw contact data displayed to agents

↩️
Write-back to Reapit

Call outcomes logged as negotiator activities automatically

Sits on top of Reapit. Doesn't replace it.

Your team uses Reapit exactly as they do today. All outcomes log back as negotiator activities automatically. No new CRM. No duplicate entry. No broken audit trail.

🏠 Reapit CRM
Reapit Foundations API
🎯 Prio
📱 Your agents
↩️ Outcomes back to Reapit

Per branch. Unlimited agents.

No per-seat fees. One flat rate. Cancel any time.

Starter
£149
per branch / month
  • All five call types prioritised
  • AI call preparation cards
  • Reapit write-back
  • Up to 5 agents
  • Up to 500 active contacts
  • Email support
Get started
Enterprise
Custom
multi-branch groups
  • Everything in Professional
  • Multi-branch dashboard
  • Custom scoring weights
  • Dedicated onboarding
  • SLA support
  • White-label option
Talk to us

Ready to give your agents their day back?

We're onboarding a small group of Reapit agencies as early access partners. Join the list — we'll be in touch within 48 hours for a live walkthrough.

Reapit Foundations · Microsoft 365 · GDPR compliant · No new software required